Privacy Policy

Effective Date: June 19, 2026Glass Therapy ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information provided through our website, phone calls, text messages, email communications, and service requests.

Information We Collect

We may collect the following information:

  • Name
  • Address
  • Phone number
  • Email address
  • Service request details
  • Property information related to requested services
  • Communication records including calls, emails, and text messages

How We Use Your Information

We use your information to:

  • Schedule appointments
  • Provide estimates and services
  • Communicate regarding projects and appointments
  • Send invoices and payment reminders
  • Respond to customer inquiries
  • Improve our services and customer experience
  • Comply with legal obligations

Text Messaging Communications

By providing your phone number, you consent to receive text messages from Glass Therapy regarding appointments, estimates, project updates, invoices, payment reminders, and customer service communications.Message frequency may vary.Message and data rates may apply depending on your mobile carrier.You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

Information Sharing

We do not sell, rent, or trade your personal information.We may share information with trusted service providers that assist us in operating our business, processing payments, scheduling services, or communicating with customers. These providers are required to maintain the confidentiality and security of your information.SMS consent is not shared with third parties or affiliates for marketing purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.

Cookies and Website Analytics

Our website may use cookies and analytics tools to improve user experience and monitor website performance. These tools do not collect sensitive personal information.You may adjust your browser settings to disable cookies if desired.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the information below.

Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact:Glass Therapy

817-810-6806

info@glasstherapytexas.com

North Richland Hills, Texas

Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.